Clinical Operations Project Management Specialist

Job Summary:

The Clinical Operations Project Management Specialist is responsible for establishing and maintaining key relationships with Clinical Operations Leadership and external vendors to ensure the successful delivery of Clinical projects, business cases, and process improvement efforts.

Essential Functions:

• Manage small to mid-size standalone initiatives through all phases of the project lifecycle within Clinical Operations
• Partner with Clinical Business Owners to help manage external Clinical Vendors
• Adhere to standard tools, process, and methodology of Clinical Operations
• Maintain strategic alignment of assigned projects by analyzing contracts, RFPs, Policies and Procedures, e-manuals, workflows, SOPs, and any additional documentation that supports CareSource strategy.
• Conduct stakeholder and vendor meetings to establish and execute on detailed schedules and plans
• Ensure milestone deliverables are completed and approved at every stage of the project lifecycle
• Produce detailed reports, business decision documents, meeting minutes, and ongoing communication for all assigned vendors and projects
• Accurately track and report project status against plan to all stakeholders at all levels
• Identify, log, and manage risk, implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders
• Determine and document the impact of change on cross functional processes and collaborate with cross functional teams to mitigate risks of associated changes
• Manage proposal-related deliverables, ensuring critical deadlines and milestones are met
• Integrate continuous improvement and innovation into all projects and enhancements for the assigned business areas
• Participate as a contributing team member in improvement initiative lead by others
• Demonstrate core competency in the assigned business areas
• Maintain project SharePoint site and project document repository
• Perform other duties as requested

Education and Experience:

• Bachelor's degree in Project Management, Business, Computer Science or related field or equivalent years of relevant experience is required
• A minimum of three (3) years of Project Management experience is required
• Experience working in project management software is preferred
• Familiarity of the healthcare payer industry and knowledge of Medicaid and Medicare is preferred

Competencies, Knowledge, and Skills:

• Understanding of project management processes, techniques, and tools
• Proven ability to multi-task and prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholder expectations
• Proven ability to lead a project team effectively and efficiently
• Excellent planning, negotiating, and influencing skillset
• Demonstrates flexibility during organizational and/or business changes
• Strong interpersonal and relationship building skills
• Decision making/problem solving skills
• Ability to work independently and within a team environment
• Proven ability to effectively interact with all levels of management within the organization
• Excellent written and verbal communication skills
• Demonstrates strong analysis and collaboration skills
• Hands on proficiency in Microsoft Office tools, including Project, Visio, Word, PowerPoint, and Excel
• Effectively demonstrate sense of urgency, and strength in time management
• Effective listening and critical thinking skills
• Effective problem-solving skills with attention to detail
• Maintain complete confidentiality, possess a professional demeanor, and always exercise discretion
• Ability to lead and motivate cross-functional teams and interact with all levels
• Effective identification of business problems, assessment of proposed solutions to those problems, and understanding of the needs of business partners
• Ability to analyze processes across multiple functional areas
• Understanding of ROI and risk avoidance

Licensure and Certification:

• Project Management Professional (PMP) certification is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:
$70,800.00 - $113,200.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Salary

Competencies:
- Create an Inclusive Environment - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

#LI-JM1