Workplace Culture Strategies
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It takes a concerted
effort and an
unwavering focus —
from everyone.
Workplace Culture
Strategies
CareSource's multi-pronged approach to advancing a culture of belonging for everyone involves stakeholders at every level of our company.
This responsibility belongs to everyone and is embedded in everything we do across the organization, including all our Talent and Human Resources practices. Our employee-led groups not only strengthen our commitment to creating a sustainable and inclusive culture, but also encourage employee engagement and involvement. These employee-led groups include our:
- Culture Advocacy Council
- Employee Resource Groups (ERG)
- Action Committees
- Special Interest Groups
Representation
We are committed to building a workforce that reflects a wide range of perspectives and lived experiences at every level. We focus on merit while ensuring our recruiting, hiring and talent development practices are fair and yield the brightest and best employees in every role.
Cultural Competence
To continually elevate our collective cultural competence and civility, we offer learning experiences and courses through a variety of platforms, methodologies and practices.
- Our cultural competence curriculum and learning experiences are offered to every CareSource employee.
- Our training framework and curriculum includes courses designed to elevate cultural differences across our organization, with topics that include cultural competence, inclusive language, health equity and more.
- The journey towards cultural competence and civility for all new hires starts on day one. It spans across their initial 120 days with required courses and continues throughout their employee lifecycle.
Transparency
Open, honest and transparent dialogue is paramount. To gain greater awareness and appreciation for perspectives and lived experiences, we will continue to create a workplace where complex conversations are welcomed.
Shared Ownership/Accountability
The commitment of thousands of employees from different cultures, beliefs and backgrounds is powerful and strengthens our ability to innovate, create and serve the unique needs of our members. Fostering an environment of respect and inclusion is a shared responsibility across our organization. Every CareSource employee, regardless of role, title or position, is expected to contribute to and be accountable for creating a workplace where everyone feels valued and supported.
Community Partnerships
CareSource participates in varied career fairs and virtual events in order to find the best talent possible. We partner with traditional organizations, colleges and universities, as well as:
- Organizations that support Veterans
- Organizations that support employees with disabilities
- Historically Black Colleges & Universities
- Hispanic-serving institutions
Melva, Community Justice Liaison
"CareSource's culture encourages me to bring my authentic self to work because I know that I can be ME and do what I do best. It also empowers our members to remove barriers and achieve their personal and professional goals without feeling guilty."
Darin, Manager, Behavioral Health
"One thing I can say about CareSource is how accepting and welcoming people are, even leadership. Those welcoming interactions have significantly impacted my ability to move into different roles and now management."
Brad, Continuous Improvement Analyst
"What drew me to CareSource was that we are not only a nonprofit, but we also really care about our members. When we sponsor a community event and ask for volunteers, there is always an outpouring of employees willing to sign up and help."
