Learning and Development
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Your growth is crucial
to our success.
Learning and
Development
At CareSource, we hope to continue developing our talent by providing just the right innovative learning and development experiences for you. You'll be able to participate in thoughtfully organized onboarding experiences, coaching and mentoring programs and useful interpersonal courses. Supervisors at each level will identify your strengths and work with you to expand your skills.
Thorough Onboarding
During your first 90 days, we'll focus on welcoming you and making you feel comfortable. You'll start by meeting with your hiring manager. Next, you'll participate in an orientation session (currently virtual) where you'll learn about our vision, structure, leadership team, business model and culture. Your specific department will provide the job training you need. Be sure to be on the lookout for feedback surveys throughout your first year; we'll invite you to share your thoughts on your experience so we'll know exactly what you found helpful and what we can improve.
Job-Specific Training
To help you succeed at CareSource, we offer virtual and self-paced training and development courses within each career area. Whether you're in clinical operations, customer care or claims, you'll be inspired by courses that are led by our Talent Development team. You'll also get the support you need to feel confident to move ahead.
Career Development
You and your manager will work together to set performance and professional goals with your growth in mind. You and our leaders will continue to discuss your progress and develop skills for your continued development. They may recommend other internal and external learning and development programs, mentoring opportunities, stretch assignments and even taking on more responsibility.
Leadership Programs
CareSource continues to evolve our leadership development, mentoring and coaching programs. All newly hired or promoted executives and directors are offered one-on-one coaching, and managers and team leads participate in group coaching. Topics include effective leadership communication, recognizing and motivating employees, leading change, matrix and performance management and more. Strength-based and strategy-focused coaching is provided internally by an ICF-certified coach. We offer succession and transition coaching. Leaders and individual contributors are also encouraged to participate in local leadership programs, courses and workshops.
"I can say hands-down CareSource is the only company I've worked for that encourages life-long learning, supports employee development both up and across the organization, and is constantly looking for new ways to support the diverse employee population - not just professionally, but also personally."
Heidi, Manager, Talent Development
"I believe that the growth opportunities within CareSource are endless. I am learning new things daily and feel my managers are always encouraging and ready to help me progress to the next step. The most satisfying aspect of my work is knowing that everything I do is working to help people."
Dana, Health Partner Contract Manager
"I've been fortunate to be surrounded by managers that want to see each person grow and evolve to live out their fullest potential. The company has invested time and resources to help develop my skills — and I'm only encouraged to keep going and reaching higher!"
