Our Culture
Discover a place where you matter.
"Respect, fairness and a sense of belonging are fundamental to our business. CareSource is committed to fostering a collaborative workplace that enables our employees to make a lasting difference in our members’ lives. We value our workforce and employ talent from across the United States, who are dedicated to improving the health and well-being of our members and communities. We will continue to focus on being an employer of choice as we grow our mission.”
Erhardt Preitauer,President & CEO
We believe a workplace rooted in respect, fairness, and collaboration strengthens our organization and enhances our ability to innovate and best serve the needs of our members, health partners and communities. We are committed to ensuring all employees have access to opportunities and resources that support their success while valuing the varied backgrounds, perspectives, and skills they bring to our organization.
Recognition: We strive to recognize and appreciate the varied strengths, experiences, and perspectives that boost collaboration, drive innovation, and support well-informed decision-making to build a culture where everyone belongs and succeeds together. Click here to learn more about our prestigious Heartbeat Award.
Investment: CareSource supports employees through a comprehensive set of benefits that promote physical, mental, financial, and family well-being, including health coverage, paid time off, wellness resources, financial protection, and programs that foster balance, flexibility, and belonging. Equally important, we invest in career growth through intentional onboarding, professional and leadership development, and opportunities for learning and mobility.
Together, these offerings are designed to help employees thrive personally while building skills, expanding impact, and growing long-term careers here at CareSource. Click here to learn more about our commitment to investing in our employees.
Open, honest and transparent feedback and dialogue are critical to a healthy workplace. We promote a culture of feedback where check-in conversations are the norm and employee experience surveys provide valuable insights that inform decision making, strategies, and actions. We also benchmark and partner with external organizations to ensure we align with best practices.
We know supporting our employees with a great place to work strengthens how we care for one another—and helps us deliver the best possible care to our members. With the support of our workforce, we earned the Great Place To Work® designation for the fourth year in a row. We remain committed to frequently engaging with and listening to our employees to ensure CareSource continues to be worthy of this recognition.
The commitment of thousands of employees from different cultures, beliefs and backgrounds is powerful and strengthens our ability to innovate, create and serve the unique needs of our members. Fostering an environment of respect and inclusion is a shared responsibility across our organization. Every CareSource employee, regardless of role, title or position, is expected to contribute to and be accountable for creating a workplace where everyone feels valued and supported.
As a results-driven organization, we believe it's important to set goals. At the start of each year, employees and leaders agree on individual performance goals that align with our overall mission, as well as professional development goals in support of personal effectiveness and career mobility. We implement a mid-year review to check progress and a year-end evaluation to confirm results.
At CareSource, our mission is to make a lasting difference in our members’ lives by improving their health and well-being, and we take this calling very seriously.
Our goal is to create a workforce that reflects the communities we serve, not only in demographics but also in experiences and perspectives. Every CareSource employee plays a vital role in our success, contributing to a strong, supportive culture of belonging and our ability to meet the unique needs of our members.
Volunteerism and employee giving bring our human-centered culture to life—keeping members and communities at the heart of everything we do. With paid volunteer time and opportunities to give together, CareSource employees serve with empathy and action to meet urgent needs and make a lasting difference. Click here to learn more.
CareSource cultivates innovation as an everyday practice. Employees are encouraged to bring forward new ideas, test better ways of working, and use technology to improve their own work experience as well as the outcomes for our members and the communities we serve.
We believe achieving our mission is directly tied to the success and satisfaction of our employees.
We are proud to be recognized for our efforts in culture, inclusion and innovation.
