Customer Care
Careers
Help our members and feel the satisfaction.
Caring for others is something you take to heart. And you couldn't have chosen a better place to do it than at CareSource. Our customer care center is an ideal place for you to be of service to our members while moving your career forward at the same time. If you want to make a serious, lasting difference in someone's life through what you do every day, join our team
Key Roles:
With approximately 450 specialists working in Georgia, Indiana and Ohio, we support our members and providers mostly through inbound, service-oriented calls. We provide an excellent paid training program, including 5-7 weeks of initial training and 30 days of dedicated support. Ongoing virtual and classroom training is available throughout the year to help you refresh, learn new systems and continue to build your skills.
We always encourage you to share your innovative ideas and we strive to inspire and learn from each other every day. In fact, we love when our employees use fresh eyes to help us improve our processes. Ours is a culture that cares about employees - and a place where we hold each other accountable and strive to always improve.
As our customer care center continues to grow, we add new opportunities for you to excel and expand your skills. We promote from within and offer a formal career progression with different levels for our Customer Care Specialists. Along your career path, you can explore issues resolution, training and management roles, as well as opportunities in other areas of CareSource.
